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How to register a domain?

To register a domain, you need to check if your preferred domain is available.To check availability, click on the Search link, enter your preferred domain in the box, and click "Search". If the domain is not available, you will see alternative TLDs available. If the domain is taken - you will see it as "taken".

If the domain is available:
  1. Click Register below the domain you wish to register.
  2. Choose the number of years you wish to register and select Next.
  3. We offer a free Comodo Positive SSL certificate and free WhoisGuard with each registeration, check these options if you would like them and select Next.
  4. In case you have a coupon code, please enter it and select Next. If you don't have it - just click Next. There are cases when you cannot apply a coupon to certain TLDs or in some other cases - you will see an error displayed. In case you are unable to use a coupon, please contact our customer support team.
  5. Choose the contact information you would like to apply for the domain and select Next and Purchase buttons to complete registration.
NOTE:  While registering certain country-code top-level domains like .us, .ca, .co.uk, .me.uk and .org.uk, you will be asked to enter some additional information (extended attributes).

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I forgot the password for my Namecheap account. What should I do now?

You can use Password Reset page to reset the password for your NameCheap account. To use the Password Reset page , you must know any one of the following details:
  1. Username
  2. E-mail address you’ve mentioned in your profile.
  3. Any domain you own.

After keying in the details, click GO. We will send an email (to the email address mentioned in your profile), containing a link to reset your password.
NOTE: In case you have more than one NameCheap account with the same email address in profile , you must know either the username or domain to reset password.

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What does the filter option do?

The Filter option allows you to perform a search for domain names in your domain list page. To make a search, simply type in a few characters of the domain name under the Filter option and click Filter.

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Why is one of my domains highlighted in gray color under my account?

If a domain is highlighted in gray color you see a link with grey pointers appears in the right column of domain list next to the domain, it means that your domain is up for a renewal. Click on the gray pointer to go to the domain renew wizard.

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Why is one of my domains highlighted in red color under my account?

If a domain is highlighted in red, it means that your domain has already expired but is within redemption/reactivation period. After a domain expires we allow 27 days of grace period within which you can reactivate domain. After the 27th day the domain may be placed into auction for a week, if not sold (rarely do the domains get sold at auction), then it is placed into redemption by the registry. Once in redemption, there is an additional fee of $200 for reactivation. So it's total $200 + the renewal cost for the domain. If the domain is still not renewed, then after 80-85 days in the status of redemption it's made available for everyone again.

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How to view/change WHOIS information for a domain?
  1. Login to your account and click on My domains link.
  2. Select the desired domain, and choose the type of contact you wish to view/change. You can also copy information between Registrant, Administrative, Billing and Technical contacts.
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How to setup a different dns (custom dns) for a domain?
  1. Login to your account and click on My domains link.
  2. Click on the domain name you wish to edit settings for and select View/Change DNS settings under DNS category.
  3. Click on Your DNS.
  4. Enter the DNS you wish to set and select Proceed.
NOTE:  It will take up to 24 hours for the changes to take effect.

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How to renew a domain?

NOTE:  Due to registry restrictions, certain TLDs permit domain renewals only after a specific time frame. For example: .co.uk, .org.uk and .me.uk domains can only be renewed within 6 months prior to expiration date. For such TLDs, a link to renew will not be available until the time frame.
  1. Login to your account and click on My domains link.
  2. Click on the domain name you wish to renew, and select Renew domain under General category.
  3. Choose the number of years you wish to register and select Next.
  4. In case you have a coupon code, please enter it and select Next. In case you don't have it - just click "Next".
  5. Verify the checkout process and select Purchase to renew the domain.
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What are extended attributes?

Certain country-code TLDs such as .us, .ca, .eu, .co.uk, .me.uk and .org.uk require that you provide some additional information while registering domains. The additional information which is neccessary to complete registeration are called extended attributes.

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How to add/update addresses on my profile?

In case you use the same set of contact information for each domain that you register, you might want to add these addresses in your profile and later pick them easily during domain registerations.
To add an address in your profile, please follow the steps given below:
  1. Login to your Namecheap account and click on My account  link.
  2. Select Manage Address&Profiles option.
  3. Your address profiles will be listed on the screen. To edit an existing profile address, just click on the profile name.
  4. To add a new address, use the Add new address option.
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How to change the password of my Namecheap account?
  1. Login to your Namecheap account and click on My account link.
  2. Select change password option.
  3. Enter your current password and password you wish to set and click Change Password button.
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How do I update the personal details on my profile?

Login to your Namecheap account and click on My account link and click on the Edit Account Information option to update your main profile details.

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How to add funds to your Namecheap account?

You can add funds using PayPal or Google Checkout. The minimum amount you can add is $5.00 and maximum limit is $300.00. To add funds, just click Add funds link after logging into your NameCheap account. Enter the amount you wish to add and choose PayPal or Google Checkout option.

Once the funds are added to your Namecheap account, you will be able to continue your purchase.

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What is the difference between URL Redirect and URL Frame?

URL Redirect: When you use this forwarding type, a person typing your domain name on the browser (for example: www.yourdomain.com) gets redirected to the actual web server where your web pages are hosted (for example:home.yourwebserver.com/yourdomain). However, after the redirection, the browser's address bar will display the location of the actual web page (home.yourwebserver.com/yourdomain) instead of your domain name (www.yourdomain.com).

URL Frame: This works similar to URL redirect type except that instead of redirecting the visitor to your web page, the web page is displayed in a frame from the server. The difference is that after redirection, the browser's address bar will continue to display your domain name (for example: www.yourdomain.com) in the browser's address bar instead of the actual location of the webpage.

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How to setup URL forwarding for my domain?

We allow two forms of URL forwarding - URL Redirect and URL Frame. To setup URL forwarding for a domain:
  1. Login to your account and click on My domains link.
  2. Click on the domain name and select View/Change Domain Host Records under DNS category.
  3. Enter the hostname value, URL and selexct the URL forwarding type of your choice and click Save changes.
EXAMPLE:
HOSTNAME IPADDRESS/URL RECORD TYPE
@ http://namecheap.com URL Redirect

NOTE:  To redirect the domain itself, enter @ as the hostname value. To redirect www.domain.com, enter www as the hostname value. To redirect a subdomain, enter the subdomain name as hostname value.

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How to setup an A record for a domain?

An A record is used to associate a hostname with a 32-bit IP address.
  1. Login to your account and click on My domains link.
  2. Click on the domain name and select View/Change Domain Host Records under DNS category.
  3. Enter the hostname value, IP address and select the A Record as the record type and click Save changes.
EXAMPLE:
HOSTNAME IPADDRESS/URL RECORD TYPE
@ 197.56.76.98 A Record

NOTE: To associate the domain itself with an IP address, enter @ as the hostname value. To associate www.domain.com with an IP address, enter www as the hostname value. To associate a subdomain, enter the subdomain name as hostname value.

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How to setup CNAME record type for a domain?

You might want to setup a CNAME record type if you have many services pointing to a single IP address and you want to point a host name to another host name (or) if a computer or service needs to be renamed and you need to temporarily allow access through both the old and new name.
NOTE:  You need to create an A record for the host before making a CNAME entry.
  1. Login to your account and click on My domains link.
  2. Click on the domain name and select View/Change Domain Host Records under DNS category.
  3. Enter the settings for the record type and click Save changes.
EXAMPLE:
HOSTNAME IPADDRESS/URL RECORD TYPE
server1 197.56.76.98 A Record
@ server1 CNAME


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How to setup TXT record type for a domain?

This record type is free-form and can be used for descriptive purposes.
  1. Login to your account and click on My domains link.
  2. Click on the domain name and select View/Change Domain Host Records under DNS category.
  3. Enter the settings for the record type and click Save changes.
EXAMPLE:
HOSTNAME IPADDRESS/URL RECORD TYPE
@ example.com TXT Record


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How to setup a NS record?

This record type is used for delegating a sub-domain to another name server. To setup a NS record, please follow the steps given below:
  1. Login to your account and click on My domains link.
  2. Click on the domain name and select View/Change Domain Host Records under DNS category.
  3. Enter the settings for the record type and click Save changes.
EXAMPLE:
HOSTNAME IPADDRESS/URL RECORD TYPE
subdomain ns1.yournameserver1.com NS Record


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What is AAAA record type used for?

An AAAA record is used to associate a hostname with a 128-bit IP address.
  1. Login to your account and click on My domains link.
  2. Click on the domain name and select View/Change Domain Host Records under DNS category.
  3. Enter the hostname value, IP address and select the AAAA Record as the record type and click Save changes.
EXAMPLE:
HOSTNAME IPADDRESS/URL RECORD TYPE
@ 567.56.76.98 A Record


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What is the difference between URL redirect and URL redirect (301) record types?

URL redirects are temporary. That is a search engine coming to the page will not update the redirect URL in its database. Where as URL redirect (301) is a permanent redirect. It means that any search engine or user agent coming to your page will update the URL in its database.

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How to setup URL redirect (301)?
  1. Login to your account and click on My domains link.
  2. Click on the domain name and select View/Change Domain Host Records under DNS category.
  3. Enter the hostname value, URL and select the URL forwarding type of your choice and click Save changes.
EXAMPLE:
HOSTNAME IPADDRESS/URL RECORD TYPE
@ http://namecheap.com URL Redirect(301)


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How to setup MX record type for a domain?

MX record tells senders how to send an email to your domain. You need to point each MX record to a mail server that is configured to process mail for that domain. You also need to set a preference/priority using MXPREF option for each record.
NOTE:  You must include a "." at the end of each mail server hostname that you specify. To setup MX record for a domain:
  1. Login to your account and click on My domains link.
  2. Click on the domain name and select View/Change Domain Email Records under DNS category.
  3. Select the User (Mail Server's Host Name Required) option.
  4. Enter the settings and click Save changes.
EXAMPLE:
HOSTNAME MAILSERVER HOSTNAME MAILTYPE MXPREF
@ mail.yourmailserver.com MX 10


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How to setup MXE record type for a domain?

MX record tells senders how to send an email to your domain.Use MXE (Mail Easy) record type when you want to forward mail to an IP address. To setup MXE record for a domain:
  1. Login to your account and click on My domains link.
  2. Click on the domain name and select View/Change Domain Email Records under DNS category.
  3. Select the User Simplified (One Mail Server IP Address Required) option.
  4. Enter the settings and click Save changes.
EXAMPLE:
HOSTNAME MAILSERVER HOSTNAME MAILTYPE MXPREF
subdomain 196.76.56.87 MXE 10


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How to setup NameCheap's Free Email Forwarding service for a domain?

Our free Email forwarding option will allow you to create personalized e-mail addresses for a domain and forward emails to other email addresses of your choice. Please note that you can only setup Email forwarding for the domain if it’s using our default nameservers.
  1. Login to your account and click on My domains link.
  2. Click on the domain name and select View/Change Email Records under DNS category.
  3. Make sure the Free Email Forwarding option is selected, enter your settings and click Save changes.
EXAMPLE:
USERNAME FORWARDED TO
mailyou@domain.com something@yahoo.com


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